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Location Troubleshooting

What if I cannot purchase tickets due to Location issues?

You may have told your browser to never share your location. You need to change that setting to allow sale. Please follow the instructions below.

For iOS devices: 

1) Go to the Settings App.

2) Go to Privacy.

3) Go into Location Services.

4) Ensure "Location Services" are on.

5) Scroll down and click "Safari Websites."

6) Make sure that Allow Location Access is set to "While Using the App." Chrome has the same setting if you are using that instead.


For Android (though this may vary by version):

1) Go to Settings App.

2) Go to Location and make sure that it is on.

3) Go back to previous screen and go to Apps.

4) Go to Chrome.

5) Click Permissions.

6) Ensure that Location is enabled.


Note: If you are still experiencing problems, go to a maps app and see where it places you.